Privacy Policy
At SiteProCraft, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, share, and safeguard your data when you engage with our services, including the creation and sale of websites, video edits, and blogs.
By visiting our website siteprocraft.com or purchasing our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue the use of our site and services.
1. Information We Collect
1.1. Personal Information
- Contact Information: When you contact us, sign up for newsletters, or purchase our services, we collect personal information such as your name, email address, phone number, and mailing address.
- Account Information: If you create an account with us, we collect your username, password, and other registration details.
- Payment Information: When you purchase services, we collect payment details, including credit card numbers, billing address, and other financial information.
1.2. Non-Personal Information
- Log Data: We automatically collect information when you visit our website, including your IP address, browser type, operating system, pages viewed, and the date and time of your visit.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website, such as browsing behavior and preferences.
1.3. Information from Third Parties
We may receive information about you from third parties, such as payment processors, advertising networks, and analytics providers, which helps us enhance our services and marketing efforts.
2. How We Use Your Information
2.1. To Provide and Improve Our Services
- Service Delivery: We use your personal information to process orders, deliver services, and manage your account.
- Personalization: We use your preferences and behavior to customize your experience on our website and deliver relevant content.
- Communication: We may use your contact information to respond to inquiries, send updates, or provide customer support.
- Payment Processing: We use your payment information to process transactions and ensure secure payments.
2.2. Marketing and Advertising
- Promotional Offers: With your consent, we may send you promotional emails or newsletters about our services, special offers, or other information we think may interest you.
- Advertising: We may use your information to deliver targeted advertisements based on your interests, both on our website and on third-party platforms.
2.3. Legal and Compliance
- Legal Obligations: We may use your information to comply with legal requirements, such as tax regulations, data protection laws, or government requests.
- Fraud Prevention: We may use your information to detect and prevent fraudulent activities or security breaches.
3. How We Share Your Information
3.1. Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or providing other services, as long as those parties agree to keep your information confidential and use it only for the purposes we specify.
3.2. Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
3.3. Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3.4. With Your Consent
We may share your information with third parties if you provide us with explicit consent to do so.
4. Your Choices and Rights
4.1. Access and Correction
You have the right to access and update your personal information at any time. If you have an account with us, you can log in to your account to update your details. You can also contact us directly to request access to the information we hold about you.
4.2. Opt-Out of Marketing
You can opt out of receiving marketing communications from us by following the unsubscribe link in the emails we send or by contacting us directly.
4.3. Data Portability
You may request a copy of your personal information in a structured, commonly used, and machine-readable format. We will provide this data to you or to a third party upon request.
4.4. Deletion of Information
You have the right to request the deletion of your personal information. We will delete your information unless we are legally required to retain it or have a legitimate business reason to do so.
4.5. Cookie Preferences
You can manage your cookie preferences through your browser settings. You can choose to block cookies or receive a warning before a cookie is stored on your device.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your data.
6. International Data Transfers
If you are located outside India, please be aware that your information may be transferred to and processed in India, where our servers are located. The data protection laws in India may differ from those in your country. By using our website or services, you consent to the transfer of your information to India.
7. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
8. Third-Party Links
Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with your personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and updating the “Effective Date” at the top of this policy. Your continued use of our website or services after any changes indicates your acceptance of the updated Privacy Policy.